Lean Sigma Methods and Tools for Service Organizations by Jaideep Motwani
Author:Jaideep Motwani
Language: eng
Format: epub
Publisher: Business Expert Press
Published: 2012-10-05T16:00:00+00:00
Adventures and event planning
Exciting options, fair prices, no delays on popular items
Reduced over time, reduced materials and supplies, reduced wastes
Operations and maintenance
No problems or breakdowns, fast responses to passenger needs and requests
Reduced overtime, reduced materials and supplies, reduced wastes
Purchasing and logistics (supply chain)
No stock outs, reasonable prices
Reduced overtime, reduced materials and supplies, reduced wastes
Human resources and training
Support all employees, knowledgeable of staff, passenger questions answered quickly and accurately, customer service orientation classes
Reduced overtime, reduced materials and supplies, reduced wastes
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